1. Introduction

This Refund Policy explains the terms under which refunds may be provided for e-products, subscriptions, or services purchased through www.npnhub.com or through our service-related payment links (“Services”).

This Policy is governed by applicable laws, including UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and other relevant consumer protection regulations where applicable.

2. General Refund Principle

All purchases of our Services are final and non-refundable, except as outlined in this Refund Policy or required by applicable law.

Payments are processed through third-party payment providers. We do not store full payment card details and are not responsible for third-party payment platform policies.

3. Digital Services & Subscriptions

3.1 Access to Digital Services

Once access to digital content, membership areas, events, courses, or other digital or advisory services has been granted, the purchase is considered completed and non-refundable for the period of the active subscription or contracted period.

3.2 Change of Mind

Requests for refunds based on change of mind, lack of use, or dissatisfaction with content will generally not be accepted.

4. Refund Requests

Refund requests must be submitted in writing to [email protected] or via our contact form. Refund requests will be reviewed and acknowledged within 10 business days.

5. Exceptional Circumstances

In exceptional circumstances (e.g., verified system error, billing error, or similar issues), we may issue a partial or full refund at our discretion. All refund decisions under this section are final.

6. Third-Party Payments & Policies

Refunds may also be subject to the policies of third-party payment processors (e.g., Stripe, PayPal). Any refund issued by npnHub to you does not guarantee a simultaneous refund from the payment provider, and vice versa.

7. Final & Binding

All decisions regarding refunds under this Policy are final and at the sole discretion of our organization, except where otherwise required by applicable law.

9. Changes to This Policy

This Refund Policy may be updated from time to time.
Changes take effect upon publication on this page.

10. Contact

For questions about this Refund Policy, contact us by email to [email protected] or via our contact form.